Effective client management, servicing coordinating system for booking and dispatching of service delivery specialists to requested jobs
Supported and to be used together with a dedicated cloud based client database administrative portal (licenced) for the management of client orders and the allocation of service delivery specialist. Ideal for service industries and companies that need to deploy service specialist to clients onsite or on scheduled dates.
Each client request for service is recorded in the system and is tracked for service delivery. It provides a platform for the matching of suitable service delivery professionals to available service jobs. The system has a built in service delivery reminders that ensures all service job requests are undertaken and completed satisfactorily. Client confirms that jobs are completed electronically and each work order is recorded, tracked and payment of wages to service specialist is computed online. This is complete digital service management solution that is ideal for both small and medium sized businesses that tracks client requests and the management and deployment of service specialist.
Key features:
- Paired with cloud based digital client service management and service delivery administrative portal (requires licence)
- Comprehensiveservice specialist management and deployment tracking database system
- Keeps a record of all service requests and completed jobs for easy billing and payment of wages
- Cloud based system for the listing and broadcast of available service jobs.
- App based service specialist portal for accepting and tracking for assigned jobs.
- Calendar service job reminders for service specialist and digital tracking and recording of job completion
- Emergency and alarm warning feature to company administrations should service specialist not be onsite for service delivery at the schedule booking timing.
- Attendance taking and tracking feature for class or teaching service delivery jobs
- Client database directory and tracking of service request and delivery status
- Generate customized reports on service specialists, work performed, billing and wage payment for selected periods
- Digital cloud and mobile app base system to manage service delivery type businesses